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Studio Downstairs

Store Policies

I accept Direct Deposit and PayPal.
INSURANCE is NOT included unless requested. If you wish items to be insured or Registered Mail, please ask before ordering for cost or you can request this in your order email.**Please note:** I am not responsible for items once they have been handed to Australia Post.Please remember that P&H is NOT included in the price of any item. I use recycled packaging whenever possible (to help the environment) but all goods will be well packed for shipping.**RETURNS/REFUND POLICY**..... Providing goods are returned undamaged and in the original packaging within 7 days of receipt, I can then refund your payment. However I do not refund postage costs. It is advisable that you return goods by recorded delivery.**PLEASE NOTE**: I will not accept personalised or custom made items back for refunds.INTERNATIONAL ORDERS... PLEASE NOTE - I ACCEPT PAYPAL ONLY. I cannot be held responsible for any taxes, import duties or any other taxes imposed by overseas countries. This also includes shipping costs for returns. International Buyers please contact me first with your order for any additional shipping costs.