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Magpie Finds Paper

Store Policies

Hi and thanks for looking at my shop. Please read the information below and if you have any questions which are not answered here please contact me - I'll get back to you as quickly as I can.

Payment is ONLY via Paypal.  You can use a credit card via Paypal even if you don't have an account. Thanks!

I guarantee I will ship your item within one week of receiving your payment - most of the time I can do it within one to two days . 
I use recylced packaging wherever possible - you might even be able to reuse it in your own artwork!
I ship from Australia and use Australia Post for all shipping. In Australia I use regular post - if you would like Registered Post, Express Post or insurance (within Australia)please contact me for additional charges prior to making your purchase. 
International orders - I use Australia Post airmail service. The time between posting and arrival varies depending on where you live. The buyer is responsible for paying all international customs fees, taxes, VAT, etc. I will always fill out the customs forms correctly.
I cannot be held responsible for damages or losses during shipping. Please consider postal insurance/registered mail if you are concerned.

I want you to be happy with your purchase.
Refunds will only be considered if you contact me immediately after your item has been received. Please detail your reasons for wanting a refund for the item and we can sort through the problem. I will only refund the price of the item (shipping excluded) and will not pay for return shipping. Sorry, but I don't do exchanges.

At times you may find a surprise in your order - it will be my little thank you to you!
Thanks for looking and taking the time to read my policies. Remember to check back often as these will be updated as needed.