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Paper Cotton Love


Store Policies

Welcome to Paper Cotton Love


 


PAYMENT


Payment is accepted via Paypal. You can pay by using your credit card or by logging into your Paypal account if you have one.
Unfortunately I cannot accept payment by cheque or money order.
Payment must be made immediately when purchasing. If payment is not received and no contact has been made within 48 hours I will need to cancel the sale.


 


SHIPPING


We offer free Standard Shipping on all orders delivered within Australia. Please note: this may not apply to Custom Orders. Purchases will be shipped 1-5 business days after payment. I will confirm shipment via email when your item(s) have been mailed.


Items sent to Australian addresses will be sent by Australia Post Standard Mail. This can take up to a week to arrive, particularly if you live in a non metro-area. Items sent to international addresses will be sent by Australia Post International Airmail. This generally takes 7-14 days to arrive.


I cannot be responsible for packages that are not delivered/missing. Please check your delivery address carefully before placing an order. If you would like registered post please contact me before placing an order.


 


REFUNDS AND EXCHANGES


I take care in describing my items as clearly as possible, and in packaging them so they arrive to you safely.
Regretfully, I do not accept returns or exchanges, so please choose carefully.
I take pride in the quality of my work, and will only ship an item that meets a high standard. However if you feel an item has arrived faulty, please contact me ASAP.


 


ADDITIONAL POLICIES AND FAQ's


Please remember that the colours you see on-screen may not perfectly represent the actual item's colour.

As each item is handmade, no two items will be exactly the same.