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Plushka's Makery


Store Policies


Payment
Paypal - accepts all major credit cards or DIRECT DEPOSIT. The bank details will be send to you after the purchase. 
 Payment must be made with 48 hours or order will be cancelled. 
 
Combined Postage:
I happily offer combined shipping prices when you buy more the one item. You can....
1. Contact me and I'll set up a custom listing with the adjusted shipping price (when paid via paypal or direct deposit)
2. Purchase items, I'll adjust the invoice and send it to you for payment (best when paid via paypal)
3. I can refund you any excess after the purchase via paypal (best when paid via paypal)
Postage & Handling charges: 
Small envelope $1.80 - $3 (will fit a small bundle up to 4 colours of felt, for example or a few packs of crochet flowers).
Sachet 500gr $6.80 will fit a lots of felt and gives a great value & tracking number. 
Large order wil cost no more then $13. 
 
Shipping
I send items through Australia Post:- internationally via airmail which takes 3-10 days to arrive. (It has been known to take a little longer sometimes, so please be patient.)-Australian mail usually takes about 1-3 days to arrive, depending on where you are located. I send by regular mail.
I usually mail things out the next day, but where this is not possible, I will mail it within 3 days of purchase.
REGISTERED POST can be added on request for extra insurance. Please contact me and I'll add it to the listing.
I strongly recommend requesting registered post ($4 extra) as Plushka can not be held accountable for items lost in transit.
 
I can also ship to a "giftee's" address, and if you want a little birthday note etc. i will more then happy to add that.P.S. Please try to make sure your shipping address matches your paypal mailing address. To avoid confusion or mail getting lost. If you want it to go to a different address please put this in 'note to seller' at the checkout.
Refunds and Exchanges
Returns are accepted for the following conditions:- No refunds or exchanges, for change of mind. - Return request must be made within 3 days of delivery- Item must be in the original condition- please contact me if the package got lost or damaged!
 
Please, contact me plushkamakery@hotmail.com with any questions or concerns.
I will do my best to ensure you are happy with your purchase!