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Nature's Forge


Store Policies

Welcome

I take the time to search for high quality materials for my products at a great price and these are some of the supplies that I have in excess that I want to share.
You can also find us under www.naturesforge.com.au or
on Facebook , where you will find more of my designs and you can email me if you want any of those listed on madeit(http://www.facebook.com/naturesforge)

Payment

Please make payment within 3 days of purchase. Items will be shipped after payment is received providing the Craftumi and Paypal shipping addresses match. When paying with PayPal, make sure you follow through on all the steps. Pressing the PayPal button on the Craftumi checkout page will send you to the PayPal site where you login to finish paying for the order. If you are having problems, email me for an invoice request.


Shipping

All items will be shipped using Australia Post standard mail unless stated otherwise. If you require registered post or other options, please select those options. All items will be carefully packaged but please let me know if you would also like insurance at time of purchase and I will add that to your postage amount.The purchaser is responsible for any customs, duty or tax charged by your specific country. All international packages will be marked as merchandise, not "gift". Purchases will only be shipped after payment has been finalised and will be posted to your Craftumi address unless you leave me a message with an alternate address.If your country is not listed in my shipping profile, please contact me and I will happily give you a postage quote.


Refunds and Exchanges

I cannot refund on items lost or damaged in transit. If you are concerned about your item please request registered post or insurance.If an item is faulty please contact me so we can try and resolve the matter.


Additional Policies and FAQs

Please note that the colours in photos may vary slightly from the actual item due to differences in computer monitors.Please also note that items made with vintage components may show some wear, patina or other signs of aging. All items made with vintage components will state any signs of wear.Items made with semi-precious gemstones may show slight differences between stones as these beads are sometimes hand carved.