Can I change my username?
You many request to change Username however this is at the sole discretion of the craftumi admin.

How do I send craftumi a request to change my username?
Click my Account > Account Details. On the right hand side of the page you will see a button to request a change of username. Enter the new username, and a email notice is sent to craftumi admin requesting the change.

How do I change my account information?
Click my Account > Account Details. On the right hand side of the page you will see a button to change account info.
Here you will be able to update your personal information and change your email settings.

How do I change my password?
You are allowed to change your password at any time. Click my Account > Account Details. On the right hand side of the page you will see a change button to change account info.

My billing address is different to my acocount detail address how can I change my details?
Click my Account > Billing Details. Click the button to the right 'Change Billing Info' allows you to change your billing address.

I'm a seller and I have a new credit card details, where do I update my details?
Click my Account > Billing Details. Click the button to the right 'Change Billing Info' and update your credit card details.

Does the 'make payment' & 'view invoice' buttons in the Account > Billing Details refer to buyers?
No, 'make payment' & 'view invoice' only apply to sellers.

If I'm a seller, where can I get more information on selling fees & billing?
Please see our selling page of this help guide, you'll find more information under Fees & Billing.